BEST TRAVEL AGENT EVER! 6* out of 5*
As a family we only began travelling five years ago and it has had its share of great, good and bad experiences using other resources. I work in sales so I am always leery when I am referred to another “sales person” as I am always looking for the angle or the catch!
My misconception was that on top of the trip cost I would have to pay a fee for the services of a travel agent and was I wrong! The only way Kelly profits or benefits is from referrals and repeat business! I reached out to Kelly close to three years ago and Kelly has sent us on four trips from as little as two people (Lisa & I) to as many as eleven people (four families in four different cities)! I cannot stress enough how great of a communicator and researcher Kelly is in finding you exactly what you ask her for, within the price range and within the time frames you are looking for!
Kelly will provide you with multiple options and let you choose, if she has had a personal experience with a destination location she will provide you with honest feedback. Kelly does not try to “upsell” and would never knowingly lead you astray, I trust Kelly with my most precious life moments as we travel with our children and family! For those of you that may know me, I am not the easiest person to please as I have high standards and high expectations, on top of that I am always looking to save a dollar anyway I can!
Kelly will work all types of crazy hours and has always been readily available with a question well outside of regular office hours! Kelly has sent us to Cuba, Mexico & Jamaica and has provided very good options and has been available to help us when things didn’t go according to plan (e.g. 3rd party transfers or resort mistakes) and Kelly takes all of the stress out of travelling knowing that you have someone to support you if needed. This is something you don’t get from online booking sites!
To summarize, to not take advantage of Kelly’s services is ludicrous as Kelly will do all the work, be your support system, answer any and all of your questions and take the stress and pressure out of travel! I have referred many friends and acquaintances to Kelly as I know she will do whatever she can to make magic happen! My name is Lawrence, I am a real person and not a paid actor! I have included a photo from our most recent trip to Jamaica to the Green Grotto Caves on April 18th, 2016.
Kelly finds what you’re looking for and makes the perfect vacation a reality!
I’ve called on Kelly to book a hot vacation and a cruise for me and she has come through with the perfect vacation both times! It’s great to have someone as professional as Kelly to handle all of the details. The night before leaving for our anniversary cruise we discovered an unexpected flight change. Kelly spent a very late evening fixing everything up for us. Everything went as planned and our holiday was perfect! Thanks again Kelly! And to anyone thinking of a trip, I highly recommend Kelly and the great service she provides! Bonnie Guigon
We really appreciate Kelly’s promptness
We really appreciate Kelly’s promptness in getting back to us with any questions or concerns we have. You can also tell she’s always well organized and enjoys her job!
Prior to using Kelly Klassen,
Prior to using Kelly Klassen, I had the misconception that using a travel agent was too expensive. I was always concerned about paying the lowest price possible, so frequently booked through various “bargain” travel sites. I inevitably ran into the same issues every time. I didn’t get the room I had booked or the photos were a complete misrepresentation of the actual hotel. Wanting to book our first family trip with a 3 & 6 year old, (taking them out of the country for the first time) I didn’t want to take any chances & decided to book through Kelly (at TPI). I’m so glad I did! Not only did Kelly secure us the cheapest rate available for the resort I wanted, I had the peace of mind knowing I wouldn’t be running into any surprises. I highly recommend Kelly Klassen (at TPI). She is extremely diligent in ensuring every part of your vacation is perfection! I won’t be wasting my time on travel sites anymore and plan to use her for all our future adventures.
“We recently booked our Dominican
“We recently booked our Dominican and Mexico holiday through Kelly & had a great vacation. She listened to what we were interested in doing & enjoying and found us a great place. She was knowledgeable about the resorts in the area and helped us pick a great, reasonably priced trip! It was simple to book and we will definitely use her again.”
Kelly makes the entire travel experience a joy
Kelly makes the entire travel experience a joy. She takes your own personal needs and requests into account and ensures you are happy. We have used Kelly’s services many times and will continue to do so as now we are spoiled! 🙂 Kelly is efficient, joyful, and she effortlessly makes the entire travel experience fun and easy. I have turned to her for help and she always delivers. Kelly is amazing and we use her services for all our travel needs!
Well what can I say about Kelly…
Well what can I say about Kelly. When she was referred to us it was the best thing that could of ever of happened!!! She truly is a great travel agent she does what you want and what’s best for you and your travel needs to have a great vacation.
She has helped us with our past three vacations and it was the easiest and stress free that we have ever had!! She absolutely took care of every detail from the start of the vacation to the end of the vacation, everything was exactly what we wanted or needed…. Kelly is also quick to respond to questions or concerns you may have and she has always put my mind at ease with any of our concerns.
We are looking forward to Kelly helping us plan our family vacation this winter to Hawaii. So to anyone out there who wants a worry and stress free making travel arrangement plans Kelly is the one who we would highly recommend!!!! Thanks Kelly for all that you do 🙂
Everything was taken care of for us
Kelly planned an all-inclusive trip to Mexico for my husband and I in 2012 and it was by far the most stress-free trip we have ever been on! She was very thorough in searching for exactly what we were looking for, at better prices then we ever imagined we could get. Everything was taken care of for us and we were able to relax and not worry about a single detail!
We were becoming really discouraged, until a friend of ours recommended Kell
My fiance and I have been trying to plan a destination wedding for the past ummm 5 years or so..?? So over time, we have approached numerous different travel agents in our area, and could not find anyone that seemed eager or excited to help us plan our special day.
We were becoming really discouraged, until a friend of ours recommended Kelly. He had worked with Kelly to plan a holiday, and was very pleased with her service. Kelly immediately made us feel like she was flattered to be assisting us in our special day. She was very eager to search for the perfect place for us, and at a price within our budget. She is always promptly available for all of our many questions and concerns, and works hard at accommodating all of our requests and our family’s requests.
We have a large group attending, and she is extremely organized and efficient in coordinating everyone..She has a way of making you feel special, like you are her only priority, when I’m sure she has multiple people she is working with. She works with extreme pride and enthusiasm. I am so thankful for her!! Finally our special day will be a reality and I can’t express in words how grateful I am to her, I can’t thank her enough.
We have used Kelly with TPI Travel numerous times and will continue to use her
I travel a fair bit for work and have to use my companies travel agents, so I know what’s out there. We have used Kelly with TPI Travel numerous times and will continue to use her to book our annual vacations. Her adaptability, honesty and professionalism are all reasons we continue to book with Kelly.
There are no surprises or hidden agendas when you reach your destination, Just Fun. So if you are searching for a travel agent, you can put your mind at ease and book with Kelly.
I was referred to Kelly by a friend and couldn’t have asked for better!
I was referred to Kelly by a friend and couldn’t have asked for better! She gave us great information and lots of choices for my Cuba trip in January. Speedy replies to all my questions/concerns which made the booking process stress free! I had a great time on my vacation and am looking forward to using her as my travel consultant on my next vacation!!!:)
I knew that I was in good hands with Kelly
I have known Kelly for more than a decade. You know that one person that you have in a group of friends that is the planner?? The one who researches every single detail and keeps everyone informed? The one who spends hours making sure that every stone has been turned??
THAT is KELLY!! She has planned trips for me before she became a travel agent and now many as a travel agent. I have gone to Mexico many times and a few winters ago my husband and I went to Bora Bora to get married. Weddings are stressful but I can honestly say that everything went perfectly and I was incredibly relaxed.
I knew that I was in good hands with Kelly. There is no way that I would ever book a trip without her help and knowledge. She is amazing at what she does and has such a genuine care and concern for couples and families to have perfect vacations!
Thank you for being so considerate, dedicated, and patient in booking our vacations
Kelly, it’s hard to find amazing customer service now a days, but we found it with you, you definitely go above and beyond! Thank you for being so considerate, dedicated, and patient in booking our vacations. You are the best.
I’ll never go anywhere without her again!
Kelly is the first travel agent I’ve ever worked with, and I’ll never go anywhere without her again! I’ve used her services for personal and family trips, as well as bookings with larger groups. I just send her a text with what I’m looking for, and she finds the best deal. She makes sure you are ready to go before your trip, and follows up after your trip to see how it went. I really appreciate that. I recommend her to everyone!
Kelly answered all our questions thoroughly and quickly
My husband, children and myself, went on our first “hot holiday” this winter. We had a lot of questions and concerns and were quite nervous. Kelly answered all our questions thoroughly and quickly and had a multitude of personal experiences to add to her service!
We have dealt with other travel agents but Kelly surpasses them by far
Dealing with Kelly is such a pleasure. She makes sure all of the details are in place and works very close with you to make sure you are getting exactly what you want.
Kelly takes care of everything and even goes over & beyond to make sure your trip is an enjoyable one. For example, she upgraded our flight class to business without us even knowing! Even when your trip is over she still follows up with you to ensure everything was to your satisfaction.
We have dealt with other travel agents but Kelly surpasses them by far. Such a wonderful person to work with. Looking forward to booking more trips with her.
Looking forward to our next vacation with Kelly
Our vacations we have booked with Kelly have always been handled quickly and efficiently. Her input and advice when booking is appreciated, resulting in enjoyable holidays!! Looking forward to our next vacation with Kelly at TPI travels!!
I will definitely seek Kelly’s friendly and reliable service in the future
I have had Kelly help me book the last two winter vacations. She was prompt, efficient and knowledgeable. It’s reassuring to have Kelly keeping tabs on your itinerary before, during and up to the time you get home, welcoming you back when you get there. It’s reassuring to know that if you run into problems she is available to help. I will definitely seek Kelly’s friendly, reliable service in the future.
You managed to find a fantastic resort for us that we still talk about regularly
I’ve recently been thinking about our Jamaican vacation you set up for us and how great a job you did. It amazed me that all we had to do was give you basic information (travel dates, price range, # of people going, etc.) and somehow you managed to find a fantastic resort for us that we still talk about regularly. We can’t wait to go on our honeymoon and experience our next resort we are soon to fall in love with. 🙂
Thank you Kelly for helping us creating lasting memories!
Kelly booked a flawless vacation for my -at the time- little family of three! Our biggest priority was making sure our three year old son was safe and that he would have a blast, and that he did! We made memories that will last a lifetime! She was very quick with options (and booking) and gave us several child friendly options to chose from! Thank you Kelly for helping us creating lasting memories!
Thanks Kelly you are awesome at what you do
I would say I was very happy with your service!! You took the pressure off me to have to book my own flights to Oklahoma ! I knew that if you booked them for me I would have a hassle free trip! Then when I needed to get Breanne home earlier then we thought you went the extra mile and got us on the same flight home! I would recommend (and have) your service to anyone!! Thanks Kelly you are awesome at what you do.
Her personal touch is really appreciated!
I would highly recommend Kelly for anyone planning a fun in the sun vacation. She is always available and very helpful and informative for any of your travel planning! Her personal touch is really appreciated!
When I first contacted Kelly I got a response right away
When I first contacted Kelly, I got a response right away. I was very impressed!! Any questions or concerns I had, she was very patient and gave me many different options as well as some very helpful advice. I would definitely book through her again!!!
Kelly is Fast, Efficient, and Dependable.
Kelly is Fast, Kelly is Efficient, kelly is Dependable.
Each and every experience with Kelly has been fantastic
My husband and I have used Kelly to book multiple vacations over the past few years. To be honest, we never used a travel agent before her, because we thought we would save money by just booking it ourselves online.
Upon meeting Kelly, she explained to us that it didn’t actually cost more money to use a travel agent, but instead, gave you an actual person who not only does all of the research and booking process for you, but is also accountable if something unfortunately goes awry during your vacation.
After discovering this, we have not looked back! Each and every experience with Kelly has been fantastic and we’ll be booking every vacation with her in the future!
She WILL NOT stop until you are 100% satisfied
As a beginner to intermediate traveler, I have used the services of a travel agent many times. When contacting Kelly I was very impressed from my first initial email. She responded promptly, answered all my questions, and helped me begin my Families Dream to Disney. What sets Kelly apart from other travel agents is her personal touch and involvement….she WILL NOT stop until you are 100% satisfied with what the two of you have put together. Kelly understands the term “budget” and does her best to work within that set number. …she endlessly searches until she finds the best deal that is offered….and puts you at ease during the booking process.
Kelly’s service does not end once “payment is received”, like most online booking services, my family is proof of that. We had two MAJOR hiccups during our 12 days in Florida, one with a car rental company, and the second was a very important set of documents my husband failed to print off.
One call to Kelly and she was on it….I had answers and a plan on what to do at this rental facility….and in the case of the documents…let’s just say she went above and beyond to sort out the paperwork and fix our error. To be honest…my husband and I would have been lost in these two situations and clueless on what to do….we felt so relieved and at ease knowing she was just a phone call away to help.
Thank you Kelly for making this trip a reality for our family and for holding our hands during the booking process and while travelling. I highly recommend TPI and Kelly Klassen for her services, etiquette, experience and all the hard work she does behind the scenes….. Our family is living proof of a job well done!!
Kelly was invaluable when it came to helping me plan a trip of a lifetime for our family
Kelly was invaluable when it came to helping me plan a trip of a lifetime for our family. She was very quick to respond to each of the bazillion questions that I had. She had great advice and tips for our cruise that I possibly would have missed out on. She took care of every detail for us, and I was so very thankful for her professional expertise. Thanks Kelly!
Kelly was very helpful, professional, and a pleasure to deal with!
We used Kelly for a trip to Los Cabos in January 2014 and we were very impressed with her services. This was the first trip we booked using a travel agent and will be using her again in the future! Kelly was very helpful, professional, and a pleasure to deal with! Thank you and hope to talk to you soon!
She was a special blessing for us on one particular trip
Kelly has always gone above and beyond and must do countless hours of research for each and every travel arrangement that she makes for us! She was a special blessing for us on one particular trip when our flights were cancelled last minute due to weather. Not only did she make the discovery the night before so that we didn’t have to show up at the airport at 5am on a Sunday morning for guaranteed disappointment and frustration, but she spent her entire Saturday evening finding a re-routed way to get us to our destination. Because of her, we reserved the last two seats that got us on our way to enjoy our first Jamaican experience!
Thanks Kelly for all your patience!
Kelly did a fantastic job in helping us plan our honeymoon and first tropical vacation! Being newbies to vacation planning, she made us feel comfortable with the process and had many suggestions for the best activities on our trip.
We even received a fancy room upgrade at arrival. I’ve already recommended Kelly to a few friends who are looking to make upcoming travel plans. Thanks Kelly for all your patience!
We have booked 2 trips in the last year with Kelly
We have booked 2 trips in the last year with Kelly. We found that the price for our trips was basically the same booking online vs a travel agent. We feel more comfortable booking through Kelly so we have someone to go to if things don’t go as planned.
Not only is Kelly quick to get back to her customers with pricing, she also gets you exactly what you are looking for in a holiday. We are planning a couple more winter holidays this year and definitely will be booking with her again and would highly recommend her to my family and friends.
A friend recommended Kelly Klassen and so we decided to try her.
Because of our busy schedules, it was difficult to find time to search for vacations. It was becoming a stress point for us. A friend recommended Kelly Klassen and so we decided to try her. Well, that was the best choice.
We told Kelly our criteria for a relaxing vacation and she promptly replied. Before we knew it, our vacation was finalized and all we had to do was wait for it to arrive.
Kelly did all the leg work for us. She was awesome and made sure everything was looked after. We definitely will continue to ask for her expertise in planning our vacations.
Easiest vacation ever booked!
Kelly was awesome to work with! She found us an incredible package very quickly, and she even worked on our schedule, booking us at 10:30pm to make sure we didn’t miss the deal! Easiest vacation ever booked!
Kelly answered all our questions and made us confident that we made the right choice for our vacation!
Kelly was very helpful to my husband and I, as we were first time travelers. Kelly answered all our questions and made us confident that we made the right choice for our vacation! Thanks Kelly!!
We will be using Kelly again for sure when we plan our next getaway
Kelly was fast, accurate and incredible professional. We knew we were in good hands while planning our vacation for our family. She gave us options and helped us narrow down our wish list. We will be using her again for sure when we plan our next getaway. She made it easy.
Above and beyond girl
Above and beyond girl, thank you so much!
Thanks so much Kelly. You are the best!
Thanks so much Kelly for all your assistance with our trip! You are the best!!!!
Ah woohoo!! You truly are THE BEST
Thank you for working with me so much (on the weekend yet!), for all your patience and wisdom, and for booking our trip!! So excited!! The family is super thrilled. Ah woo hoo!! You truly are THE BEST and I am so thankful you made this career choice!! Yay for Kelly.
God bless you Kelly Klassen
Best travel agent ever. Highly recommended by our family. So willing to go the extra mile. God bless you Kelly Klassen
We definitely will be booking with you again!!
Thanks Kelly for the personal contact before and after our trip. We definitely will be booking with you again!!
Hi Kelly! Just wanted to say a big THANK YOU
Hi Kelly! Just wanted to say a big THANK YOU for hooking Terri and I up with hotels! It made things so easy! You’re a beauty!
I love having a travel consultant who I can rely on…
So once again this amazing woman KELLY KLASSEN has booked us a wonderful trip. All inclusive to PV…….Riu was a beautiful resort…..everything went smoothly and perfectly. I love having a travel consultant who I can rely on…..who answers all my questions QUICKLY!!! Cuz when I want to know….I wanna know NOW!!! LOL……. THANK YOU KELLY!
Kelly’s recommendation proved to be the perfect choice!
We were so impressed by Kelly’s service! She was keen on knowing our vacation desires and provided us with a recommended destination and resort based on our needs. Her recommendation proved to be the perfect choice! It was a seamless process and we look forward to booking our next destination with her again.
You were so knowledgeable about our destination – I loved that
You were absolutely great to deal with. You were so fast at responding with different options and answering all my questions. I also loved the fact that you followed up with us when we got back. You were so knowledgeable about our destination as well- I loved that.
So exciting to see it all come together – Thanks for all the help
Kelly has been a huge help to us in planning our family trip to Disneyworld. She had options for us to pick from with everything we were looking for. She was extremely efficient in getting questions answered and if she didn’t know the answer she found it out right away. So exciting to see it all come together. Thanks for all the help.
Thanks again Kelly for making our cruise “smooth sailing”!
Kelly booked my husband and me on a Princess cruise last year to Alaska and it was everything we hoped for and more! Thanks again Kelly for making our cruise “smooth sailing”!
Wow, Kelly, above and beyond
Wow, Kelly, above and beyond. Thanks for being AMAZING at your job.
Kelly provided my husband and I with the most amazing honeymoon!
Kelly provided my husband and I with the most amazing honeymoon! She… was there for us every step of the way with all the details and mishaps we ran into. She was quick to reply to any questions we had and provided a service second-to-none. I would highly recommend her 🙂 She personally made sure we had the best travel experience possible. Thank you SO much Kelly Klassen. Someone you can trust…
Kelly was amazing at finding me exactly what our family wanted
I absolutely hate the stress of planning trips and flights as there are so many options it easily overwhelms me. Kelly was amazing at finding me exactly what our family wanted, searched for the best deals, and helped us plan our activities which made it so much more relaxing for me! I would highly recommend her services for your next vacation.
F-A-N-T-A-S-T-I-C!!!!! Thank you for making our first hot holiday such a soaring success
Kelly assisted my husband and I along with a group of 4 of our closest friends in booking an all-inclusive vacation for January 2014. She streamlined the process for us perfectly! Within hours, she was presenting different options within our price range to the possible locations we had given her for us to view to choose from for our vacation. We ended up selecting the Dreams Villamagna resort in Mexico and were very happy with our choice.
We followed her simple, easy instructions to a “T” and basically just had to show up when and where as stated in our info packet. We very much enjoyed the vacation. The weather was amazing, the service was unbelievable, and the resort was very luxury. For what we paid, we both agreed that the resort lived up to the price we paid.
F-A-N-T-A-S-T-I-C!!!!! Thank you for making our first (for the hubby and I) hot holiday such a soaring success at such a wonderful resort! Everything went smoothly for us (other than unavoidable and totally not related to you airport delays). I will definitely and already actually have recommended your services to anyone who wants to book with a travel agent! You saved me boatloads of stress!!! So thanks again!!! Cheers!
Thank you Kelly for giving us our dream vacation and 5 year late honeymoon!
Kelly went above and beyond in searching for the perfect getaway for my husband and I. We wanted something that wasn’t too big, was a couples only and that fit into our price point.She by far exceeded our imaginations and we had the time of our lives, visiting Couples Tower Isle in Ocho Rios, Jamaica. My husband was giving high fives to everyone on our last day saying he would “See them again next year!
Kelly made this trip effortless and run so smooth. We enjoyed working with her; she was so easy to talk to, always had time to answer any questions and, was super easy to get a hold of. Thank you Kelly for giving us our dream vacation and 5 year late honeymoon!
Kelly works hard to get you where you need to go! I will be coming back!
I went to Yuma, Az Winter of 2013, Kelly helped me find the right flights, advised me on travel insurance and ensured that I arrive safe and as on time as possible to my destinations. I would and have recommended her services to my friends, family, and online peeps. She works hard to get you where need to go! I will be coming back!
I don’t know that thank you is enough to say to Kelly Klassen for the amazing effort
I don’t know that thank you is enough to say to Kelly Klassen for the amazing effort she put into our vacation to the Dominican Republic. When I first contacted Kelly I asked her to help me plan a vacation for 22 people from all over three provinces. Kelly didn’t even hesitate in helping out in fact she had the info to me before any of the other travel agents that my in laws had gone to.
I was a little frustrated after all Kelly’s work my family chose not book with Kelly but Kelly was so professional it didn’t even phase her. In fact I called her shortly before our holiday asking her to do a huge favor for me as the travel agent that was dealing with my in laws said it wasn’t something they should have to do. You see my father in law is battling cancer and decided he wanted to go on one big vacation with everyone that could come but for the first week he wanted to spend it with his lovely wife.
They were celebrating their 33rd anniversary. Not sure if they would have another us kids wanted to do something special so we asked their travel agent to call the resort and get flowers to their room, a romantic dinner on the beach. Well like I said that travel agent said “No”. But Kelly took the rains and made it the most magical night for my in laws.
Not only did they get a romantic dinner on the beach but a horse drawn carriage, candles all over. Thank you Kelly for your love for your job and to putting so much detail in to planning vacations and making them ones to remember. We had a wonderful vacation to the Dominican one that will be in hearts forever.
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